Youth Works service delivery update March 18 2020
Due to the current situation we have to take some drastic steps to adapt and maintain our services. We are committed to continuing to support the vulnerable young people and families who benefit from Youth Works whilst keeping everyone as safe as possible.
Our message is that ‘we are still here for you’. This is a time when everyone’s mental health is vulnerable and our service users need guidance and support. Our staff and young people have demonstrated their dedication to Youth Work’s values and have some great ideas about how to adapt. This is the time to model the calmness, courage and creativity needed to cope in difficult times.
Here is our current position which is subject to change. We promise to keep everyone up to date.
Counselling and Emotional Wellbeing Services
We will be following the current government guidelines and as a result are transitioning from face to face contact to online/telephone contact over the next few days.
We will offer the following:
- Youth Works will continue to accept referrals into the service; these will be picked up and responded to within our current resource
- Assessment and individual counselling /support sessions will be offered via telephone
- Training and guidance for telephone counselling is being implemented
- Remote supervision will be available as usual
- We will continue to follow our safeguarding policies
- We are considering a designated number helpline /online support to substitute for the Drop-in support for young people and parents (revised times for this will be published on our website and social media)
- Our social media will be offering daily updates, information and strategies/ideas for managing our mental health during the weeks ahead
- A messaging service via our social media will also be available. Live times for this will be published via our website and social media
- We will ensure signposting to other avenues of support / helplines for times of crisis
The following are being put in place now that the government/DfE have closed schools:
Continued Provision of Education
- Work will be emailed to students and parents by individual tutors. Where requested, work will then need to emailed back to tutors (photographs of written work or uploaded scans can be sent through text/WhatsApp message facilities)
- Provision for vulnerable students is being arranged with parents/carers
- Packs of work will be given to students ahead of closure by subject tutors, parents will be informed of the work given out
- Use of a WhatsApp group and ZOOM (on line conferencing) facility are being risk assessed to enable group chats between tutors and students with the aim of continuing to provide a group discussion element to education, on line activities and lessons
- Students should be aware of upcoming exams - requests for exam papers will be put on hold until any periods of isolation pass. Students will be encouraged to practice past papers in order to prepare to take exams when any restrictions are lifted
Socialisation, Communication and Wellbeing
- Following some consultation with students, a number of ideas are being explored to enable students to engage with each other and with tutors. This will be focused on a WhatsApp group. Students will be encouraged to connect with discussions and updates on how we are all managing whilst being socially isolated.
- Ahead of any closures, students will be given a bag of ideas and activities to try at home and will be encouraged to feedback on how they are doing via the WhatsApp group
- Students will be given creative tasks (not necessarily linked to the curriculum) to complete at home Students will be contacted regular by allocated staff (either face to face,via the telephone/WhatsApp and emails, dependent on the severity of isolation recommendations)
- Students will be encouraged to access our social media (Facebook/Instagram/Twitter) where we will aim to provide information, advice and support on how to look after our mental health during the weeks ahead
We will continue to monitor vulnerable students and follow our safeguarding policy
Thank you for your time, stay safe and we look forward to when we can all come together again.