Counselling for adults

​​​​​​​​Counselling and support to promote emotional wellbeing in adults.

What is counselling?

Counselling provides an opportunity to talk about problems and feelings in a safe, confidential environment. It can help with:

  • anxiety
  • depression
  • self-harm
  • eating disorders
  • bereavement
  • abuse
  • bullying
  • low self-esteem
  • relationship problems

and many other issues.

Our counsellors are trained to listen with empathy to help clients deal with any negative thoughts and feelings and to provide guidance, enabling them to resolve problems and make positive changes.

Counsellors use a range of approaches when supporting clients, including person centred counselling, solution focused therapy and Cognitive Behavioural Therapy (CBT).​   

Accessing counselling for adults

Counselling may be available to you free of charge via your GP or from the Mind charity

Alternatively, if you are able to pay for support, you can refer yourself for counselling at Youth Works.

The amount you pay depends on your personal circumstances. Counselling with Youth Works costs £40 per session. However, a concessionary rate of £22 per session will be charged if you are in receipt of any of the following:

  • Income Support
  • Income-based Jobseeker's Allowance
  • Income-related Employment and Support Allowance
  • Support under Part VI of the Immigration and Asylum Act 1999
  • The guaranteed element of Pension Credit
  • Child Tax Credit (provided you're not also entitled to Working Tax Credit and have an annual gross income of no more than £16,190)
  • Working Tax Credit run-on - paid for 4 weeks after you stop qualifying for Working Tax Credit
  • Universal Credit
Book a counselling assessment

What happens after I am referred?

Initial assessment

Once the referral is received, you will be contacted to arrange an appointment for an initial assessment. 

The assessment lasts approximately 45 minutes and provides you with the opportunity to discuss the issues causing you concern and ask any questions you may have. This gives the counsellor an opportunity to find out more about you and determine whether counselling is appropriate for your needs.


Youth Works is committed to maintaining high standards of confidentiality and generally what is shared in a counselling session will remain confidential. However, there are exceptions to this rule. For example, if there are concerns that you are at risk of harm or have the intention to harm someone else, confidentiality will need to be broken. 

Wherever possible, in these instances, you will be told what information is going to be shared and who it will be shared with.  

Counsellors keep notes on each client. These are brief, accurate, respectful and protected from unauthorised disclosure in compliance with the Data Protection Act. Client confidentiality is discussed in full during the first counselling session.