Accessing Counselling

Accessing counselling and emotional wellbeing services

Counselling and emotional wellbeing support is currently available as a free service to young people in the local area.

The Reach Collaboration provides professional and confidential youth counselling for young people aged from 11-18 years across the County of Northamptonshire. If you are outside of Kettering and Corby see more information about the Reach Collaboration.

If you are a young person, or the parent or carer of a young person aged 11 to 18 years old (or 25 years if you have a special educational needs and / or disabilities and are accessing mainstream state funded school or college) and you live in the boroughs of Corby or Kettering, you can apply for support using the appropriate online self-referral form.

Referral Routes

Refer Yourself

Refer Your Child

If you are a professional wishing to refer a client for counselling or emotional wellbeing support, you will need to make a referral via the NHS Referral Management Centre.

What happens after I am referred?

  1. The referral is received and reviewed by our triage team who decide which service is likely to be best for you based on the information you have provided.
  2. We will contact you (within a few weeks) to arrange an appointment for an initial assessment. During this appointment, further information about you and the issues causing you concern will be gathered and you will be given the opportunity to ask any questions you may have about the services we offer. If it is agreed that you will benefit from one of our services, you will be added to our waiting list. Unfortunately, there is a high demand for our services so there is a period of waiting.
  3. When you reach the top of the waiting list you will be contacted to arrange an appointment for your counselling or emotional wellbeing support to begin. Your appointments will be on the same day, at the same time each week. 

What we ask of you?

Please attend sessions on time. Your counsellor will still finish on time, even if you arrive late. Once you start regular sessions, you are expected to attend weekly unless you have already told us about a planned holiday when accepting the slot. We cannot usually extend the number of sessions when there are absences.

If you can’t make a session, please call call 01536 518339 or text 07479 973085 as soon as you can.  If an absence is unnotified and there is no response to a follow up text/call, OR, you do not attend for 2 consecutive weeks (even with notification) we will close your file and a new client starts their sessions.


Youth Works is committed to maintaining high standards of confidentiality and generally, what is shared in a counselling or support session will remain confidential. However, there are exceptions to this rule. For example, if there are concerns that you are at risk of harm or have the intention to harm someone else, confidentiality will need to be broken.  Wherever possible, in these instances, you will be told what information is going to be shared and who it will be shared with.

Counsellors and Therapeutic Intervention Practitioners keep notes on each client. These are brief, accurate, respectful and protected from unauthorised disclosure in compliance with the Data Protection Act. Client confidentiality is discussed in full during the first session.


I finally got to talk to someone and they understand and gave me ways to deal with the past and present.